Privacy Policy
Privacy Policy
Last updated: [03/01/26]
This Privacy Policy explains how Neuro AI Agency (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website or services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Business Name: Neuro AI Agency
Email: info@neuro-aiagency.com
Company Number +44 7301501201
We act as the Data Controller for the personal data we collect.
Information we collect
We may collect and process the following types of personal data:
a) Information You Provide
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Name
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Email address
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Phone number
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Company name
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Enquiry or message content
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Billing and payment details (if applicable)
b) Information Collected Automatically
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on the website
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Referring website or traffic source
This data is collected via cookies and analytics tools.
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How We Use Your Information
We use your personal data to:
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Respond to enquiries and contact requests
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Provide and manage our services
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Send service-related communications
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Improve our website and offerings
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Comply with legal and regulatory obligations
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Prevent fraud or misuse of our services
We do not sell your personal data.
Legal Bases for Processing
Under UK GDPR, we process your data based on:
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Consent – when you submit a form or opt into communications
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Contractual necessity – to deliver agreed services
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Legitimate interests – to operate and improve our business
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Legal obligations – where required by law
AI & Data Processing
Where AI tools or automation systems are used:
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Personal data is processed only for agreed purposes
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AI outputs are not used for automated decision-making that produces legal or significant effects without human oversight
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Data is handled securely and in line with this Privacy Policy
You remain responsible for ensuring any data you provide to us is lawful and compliant.
Sharing Your Data
We may share your data with trusted third parties only when necessary, including:
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Hosting providers
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Analytics services (e.g. Google Analytics)
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Payment processors
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AI platform providers (e.g. API services)
All third parties are required to process your data securely and lawfully.
International Data Transfers
Some third-party providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:
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Adequacy regulations
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Standard contractual clauses
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Approved security measures
Data Retention
We retain personal data only for as long as necessary:
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To fulfil the purposes outlined in this policy
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To meet legal, accounting, or regulatory requirements
When data is no longer required, it is securely deleted or anonymised.
Your Data Protection Rights
You have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Withdraw consent at any time
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Request data portability
To exercise your rights, contact us at info@neuro-aiagency.com
Cookies
Our website uses cookies to:
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Improve user experience
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Analyse website traffic
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Support core functionality
You can control cookies through your browser settings.
Data Security
We implement appropriate technical and organisational measures to protect your data against:
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Unauthorised access
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Loss or misuse
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Alteration or disclosure
However, no online system is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
📧 Email: info@neuro-aiagency.com